Sponsors are reminded that following any alleged breach of the Sentinel Scheme Rules by an individual they are a primary sponsor for, they must submit a Local Investigation report containing the recommended Fair Culture outcome and a statement from the individual concerned to: SentinelInvestigations@networkrail.co.uk The report will then be considered by the Formal Review Panel and the Sentinel Scheme Outcome communicated to the Primary Sponsor. If the incident occurred whilst under sub-sponsorship then the Sub Sponsor must assist the Primary Sponsor with the investigation. Rule 5.2 also states that individuals cannot be de-sponsored whilst under investigation. De-sponsoring an individual before the Formal Review Panel has made their decision regarding a Sentinel Scheme Outcome enables a potentially unsafe individual to resume working on the infrastructure. Thank you for your co-operation
New Sentinel reporting tool (Network Rail only)
Sentinel survey November 2017 Thank you to those who completed the Sentinel survey. We had a great response and will be sharing the results in the New Year. Website help guides:
How do I/Who to contact? Visit our 'Help and Support' section for process guides and information to help you use the Sentinel systems (including FAQs). The 'Contact us' sections provides useful numbers for many Sentinel related issues.
Guidelines: How to get your Sentinel card photograph approved first time
When a Sentinel card is rejected, the charges are still payable for both the cancelled and the replacement Sentinel card. Therefore all new or replacement Sentinel card orders that do not meet the photograph criteria not only doubles the cost, it could also result in a delay in delivery potentially preventing the card holder from working.
Make sure your photograph meets the current passport standards. Get your photo right first time.
Don't forget to call the 24/7 Sentinel Helpdesk with any of your Sentinel related issues: 0330 726 2222.
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